• Standard in-stock orders are processed and shipped within 1 to 2 business days of order confirmation.

• Pre-booked orders have variable dispatch timelines (typically 15 days to over a month), and the estimate is shown on the product page.

• Shipping is handled through DTDC and India Post, and shipping charges are calculated dynamically at checkout.

• Domestic delivery in India usually takes 3 to 7 business days depending on location.

• International shipping charges are calculated by package weight and destination country; customs duties and local taxes are borne by the recipient.

• Shipment tracking details are sent via WhatsApp or email when the order is dispatched.

• Please verify delivery address at checkout, as shipments cannot be re-routed once dispatched.

• For remote locations, we contact you with alternative delivery arrangements. Delays by courier authorities or weather are outside our control.

• Do not accept visibly damaged packages; record photo/video proof and return immediately to the courier.